Mitus Touch Client Journey
1The Booking
2The Calendar
3Agreement & Payment
4The Books
5The Reminder
6The Job
7The Review
ONE CRM UNDERNEATH
BUILT BY MITUS TOUCH
crestviewinspections.com/contact
Book Inspection

Our Offices

Knoxville & East Tennessee
(865) 555-0119
Knoxville, Farragut, Maryville, Oak Ridge, Powell, Halls, Lenoir City, Sevierville
Chattanooga & Southeast Tennessee
(423) 555-0177
Chattanooga, Signal Mountain, Lookout Mountain, Red Bank, Hixson, Cleveland
Nashville & Middle Tennessee
(615) 555-0134
Nashville, Franklin, Murfreesboro, Hendersonville, Gallatin, Mount Juliet

Book Your Inspection

Full name
(555) 123-4567
Address of property to inspect
We typically respond within 2 hours during business hours.
MITUS TOUCH
CRM
All
Nashville
Knoxville
Chattanooga
Atlanta

Calendar

TODAY Aug 16 – Aug 22, 2026
MonthWeekDay
+ New Inspection
WED, 8/19
THU, 8/20
FRI, 8/21
SAT, 8/22
8am
9am
10am
11am
12pm
1pm
Your Inspection Agreement – 214 Birchwood Ln
CV
Crestview Home Inspections <[email protected]>
to sarah.caldwell

You're All Set!

Hi Sarah,

Your home inspection is confirmed and we're looking forward to it. Here's a quick rundown of how everything works so you feel completely prepared.

One quick thing first: please sign your inspection agreement.
This is required before Ben can begin. It only takes a minute, and your appointment isn't fully locked in until it's signed. Please don't skip this.
Review & Sign Agreement
Date:Thursday, August 20
Inspector:Ben Stahl
Property:214 Birchwood Ln, Knoxville, TN
✓ SIGNED / PAID
MITUS TOUCH
CRM
All
Nashville
Knoxville
Chattanooga
Atlanta

Dashboard

This WeekThis MonthYTD
Total Revenue
$21,086
▲ 13% vs last month
Inspections
28
▲ 8% vs last month
Unpaid
$3,768
6 upcoming unpaid
Ancillary Attach
75%
21 of 28 inspections

Revenue Trend

Activity · Sarah Caldwell

AUTO
New booking · website formTue 9:41 AM
AUTO
Confirmation + agreement emailedTue 9:41 AM · 4 seconds later
AUTO
Agreement signed · payment link openedTue 10:02 AM
AUTO
Payment received · $499.00Tue 10:03 AM
Payment received · $499.00
Sarah Caldwell · 214 Birchwood Ln
Messages
CV
Crestview Inspections
Hey Sarah, just a reminder about your inspection at 214 Birchwood Ln…
9:02 AM
DC
David Caldwell
Did you see the counter offer come through?
Tue
MB
Melissa Boyd · Realtor
Inspection is booked! I'll forward the details.
Mon
CV
Crestview Inspections
(865) 555-0119
Wed, Aug 19 · 9:02 AM
Hey Sarah, just a reminder about your inspection at 214 Birchwood Ln at 9:00 AM on Thursday, August 20. If you haven't signed the agreement or paid yet, both were sent to your email. If you've already done both, you're all set! Text us here with any questions. Thanks!
SENT BY THE CRM · NO HUMAN TYPED THIS
iMessage
9:00am – 12:30pm · THU, AUG 20
Sarah Caldwell
📍 214 Birchwood Ln, Knoxville, TN
Home Inspection
✓ SIGNED / PAID
Ben does the inspection.
The one part a human does. Everything around it, before and after, is already handled.
PDF
Inspection Report – 214 Birchwood Ln.pdf
Delivered 8:52 AM · the next morning
Fri, Aug 21 · 12:04 PM
Hi Sarah! Thanks for trusting Crestview with your inspection at 214 Birchwood Ln. Would you take 20 seconds to tell us how Ben did? It means the world to our small team: crestviewinspections.com/review/a8k2f4
crestviewinspections.com/review/a8k2f4
CRESTVIEWHome Inspections
214 Birchwood Ln

Hi Sarah, how'd it go?

How was your inspection experience with Ben?
✓ Routed straight to your Google review
LOGGED IN THE CRM
MITUS TOUCH
AI THAT TURNS TO GOLD
A Real Client Journey, Run By One System

One booking. Everything else is automatic.

Watch a client go from first click to five-star review. Nobody at the company touches a thing.
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AI THAT TURNS TO GOLD

Every step you just watched ran itself.

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